1. Overview
jl991 ("jl991," "we," "us," or "our") operates the online gaming platform accessible at jl991.cam and is committed to protecting the personal data of all registered players and visitors, with particular regard to Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines.
This Privacy Policy ("Policy") describes how jl991 collects, processes, stores, shares, and protects personal information in connection with your use of jl991's website, mobile platform, games, sports betting services, customer support channels, and all associated services. It applies to all current and former registered players, visitors browsing jl991.cam without registering, and individuals who contact jl991 through any channel.
jl991 processes personal data in accordance with applicable data protection legislation, including the Philippines' Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its implementing rules and regulations administered by the National Privacy Commission ("NPC").
2. Personal Data We Collect
jl991 collects only the personal data that is necessary for the lawful operation of its gaming platform, compliance with regulatory obligations, and delivery of services to Filipino players. The categories of personal data collected by jl991 include the following:
| Category | Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, withdrawal verification |
| Verification Data | Government-issued ID (e.g., PhilSys ID, Passport, Driver's License), proof of address, payment method documents | KYC identity verification, AML compliance, withdrawal processing |
| Financial Data | GCash account details, Maya number, bank account information (BPI, BDO, Metrobank, UnionBank), transaction history | Processing deposits, withdrawals, and refunds in PHP |
| Gaming Data | Game history, bet amounts, win/loss records, session timestamps, bonus usage | Game operation, dispute resolution, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, session data, login timestamps | Platform security, fraud detection, login activity monitoring |
| Communication Data | Live chat transcripts, support ticket content, email correspondence | Customer support delivery, quality assurance, dispute records |
| Marketing Data | Communication preferences, promotion opt-in/out records | Promotional communications (where consent has been given) |
3. How We Collect Your Data
jl991 collects personal data through the following channels:
- Direct registration: Data you provide when creating your jl991 account, completing KYC verification, or updating your account profile;
- Platform interactions: Data generated automatically when you use jl991's games, sports betting, live dealer tables, bingo rooms, or virtual sabong features;
- Payment transactions: Data exchanged with payment providers such as GCash, Maya, BPI, BDO, Metrobank, and other accepted methods when you make deposits or request withdrawals;
- Support communications: Data shared when you contact jl991's customer support via live chat, email, or any other communication channel;
- Automated technologies: Technical data collected automatically through cookies, session tokens, and server logs when you browse or use jl991.cam;
- Third-party sources: Data received from identity verification services, fraud prevention providers, and payment processors as necessary to fulfill jl991's legal and regulatory obligations.
4. Legal Basis for Processing
jl991 processes personal data only where a lawful basis exists for doing so under the Data Privacy Act of 2012 and applicable regulations. The legal bases on which jl991 relies are:
- Contract performance: Processing necessary to provide the gaming services you have contracted with jl991 to receive, including account management, game delivery, payment processing, and customer support;
- Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations, age verification under PAGCOR regulations, and tax reporting requirements;
- Legitimate interests: Processing necessary for jl991's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your rights and interests;
- Consent: Processing for purposes where jl991 has obtained your explicit consent, including the sending of promotional communications and marketing messages. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5. How jl991 Uses Your Personal Data
jl991 uses collected personal data for the following purposes:
- Registering and managing your jl991 player account;
- Verifying your identity and age (21+ requirement) as required by PAGCOR regulations;
- Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other accepted methods;
- Delivering and improving jl991's gaming services, including slot games, live dealer tables, sports betting, bingo, and virtual sabong;
- Detecting, investigating, and preventing fraudulent transactions, multi-accounting, bonus abuse, and other prohibited conduct;
- Complying with anti-money laundering (AML) obligations and regulatory reporting requirements;
- Providing customer support and resolving disputes relating to games, transactions, or account matters;
- Monitoring gaming activity for responsible gaming purposes and applying player protection measures where necessary;
- Sending service communications including account notifications, transaction confirmations, security alerts, and policy updates;
- Sending promotional communications and offers where you have given consent to receive them;
- Analysing platform usage patterns to improve jl991's products, services, and user experience for Filipino players.
6. Data Sharing & Disclosure
jl991 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jl991 shares personal data only in the following circumstances and only to the extent necessary for the stated purpose:
- Payment service providers: GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20 processors receive the minimum data necessary to process your transactions securely;
- Identity verification services: KYC and AML compliance providers receive identity and document data to fulfill regulatory verification requirements;
- Game technology providers: Licensed game software providers such as PG Soft, Pragmatic Play, Evolution Gaming, and others receive limited technical session data to deliver their certified game content;
- Regulatory and law enforcement authorities: jl991 may disclose personal data to PAGCOR, the National Privacy Commission, Anti-Money Laundering Council (AMLC), or law enforcement agencies where required by law or lawful regulatory directive;
- Fraud prevention and security services: Technical and behavioral data may be shared with specialist fraud detection providers to protect the integrity of jl991's platform and its players;
- Professional advisors: Legal, accounting, or auditing firms engaged by jl991 may access personal data where necessary to provide professional services, subject to confidentiality obligations.
All third parties with whom jl991 shares personal data are required to process that data in accordance with applicable data protection law and jl991's data processing requirements. jl991 maintains data processing agreements with all third-party processors.
7. Data Retention
jl991 retains personal data for as long as necessary to fulfill the purposes for which it was collected, to maintain your jl991 account, and to comply with applicable legal and regulatory obligations. Specific retention periods include:
- Account and identity data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in compliance with AML and financial record-keeping obligations;
- Transaction and gaming records: Retained for a minimum of five (5) years from the date of the transaction or gaming activity;
- KYC and verification documents: Retained for a minimum of five (5) years following the end of the customer relationship or as required by applicable law;
- Support communications: Retained for three (3) years from the date of the communication, unless the matter relates to an ongoing dispute or investigation;
- Marketing preference data: Retained until you withdraw consent or request deletion, whichever is earlier.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl991's data destruction procedures.
8. Data Security
jl991 implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and jl991's servers;
- Encryption of sensitive personal data at rest within jl991's data storage systems;
- Multi-factor authentication requirements for access to internal data systems by jl991 personnel;
- Login activity monitoring and anomaly detection to identify unauthorized access attempts;
- Role-based access controls limiting employee access to personal data on a need-to-know basis;
- Regular security audits, penetration testing, and vulnerability assessments of jl991's platform;
- Incident response procedures for the detection, containment, and notification of personal data breaches.
9. Cookies & Tracking Technologies
jl991 uses cookies and similar tracking technologies on jl991.cam to operate the platform, maintain session security, and understand how players use the site. The categories of cookies used by jl991 are:
- Strictly necessary cookies: Essential for the operation of jl991.cam, including maintaining your login session, storing game state, and processing transactions. These cannot be disabled without affecting platform functionality;
- Performance and analytics cookies: Used to collect aggregated, anonymized data about how visitors use jl991.cam — which pages are visited most, where users navigate from, and how long sessions last. This data helps jl991 improve the platform;
- Functional cookies: Store your preferences such as language settings, preferred game categories, and display options to personalize your jl991 experience;
- Security cookies: Support jl991's fraud detection and login monitoring systems, helping to identify unusual access patterns that may indicate account compromise.
You may adjust cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jl991.cam. jl991 does not use cookies for third-party advertising purposes.
10. Your Data Rights
Under the Data Privacy Act of 2012 and applicable regulations, jl991 players have the following rights with respect to their personal data. To exercise any of these rights, contact jl991's Data Protection Officer at [email protected] with your account username and a description of your request.
Right of Access
You have the right to request a copy of the personal data jl991 holds about you, including information on how it is being used and the categories of third parties with whom it has been shared.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data held by jl991. You may update certain account details directly through your jl991 account settings or by contacting support.
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl991's legal retention obligations under AML and regulatory requirements.
Right to Restrict Processing
You may request that jl991 restrict the processing of your personal data in certain circumstances — for example, while jl991 investigates a rectification request or considers an objection you have raised.
Right to Data Portability
Where processing is based on your consent or on a contract, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Right to Object
You have the right to object to jl991's processing of your personal data where that processing is based on legitimate interests, including objecting to direct marketing communications at any time.
11. Minors & Age Restriction
jl991 does not knowingly collect personal data from individuals under the age of 21. Where jl991 identifies or is notified that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account closed. If you believe that a minor has created a jl991 account, please notify jl991 at [email protected] immediately.
jl991 applies age verification procedures during the KYC process before any withdrawal is processed. These procedures require submission of government-issued identification confirming date of birth. Accounts where age verification cannot be satisfactorily completed will be suspended pending investigation.
12. International Data Transfers
jl991 primarily processes personal data of Filipino players within data centers and systems serving the Philippine market. Where personal data is transferred to or processed by third parties located outside the Philippines — for example, game software providers or specialist security services — jl991 ensures that adequate safeguards are in place to protect that data in accordance with the Data Privacy Act of 2012.
Safeguards for international transfers may include: contractual data processing agreements incorporating standard data protection clauses, adequacy assessments of the recipient jurisdiction's data protection framework, or other lawful transfer mechanisms as recognized by the National Privacy Commission.
13. Amendments to This Privacy Policy
jl991 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, jl991's data processing practices, or the services offered on the jl991 platform. Material amendments will be communicated to registered players via the email address on file and/or through a prominent notice on jl991.cam.
The updated Policy will take effect on the date shown in the "Last Updated" field at the top of this page. Your continued use of jl991 following the publication of an amended Policy constitutes acceptance of the updated terms.
14. Contact, Complaints & Data Protection Officer
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how jl991 handles your personal data, please contact jl991's Data Protection Officer through the channels below.
jl991 will acknowledge privacy-related requests within 72 hours and aim to resolve them within 30 calendar days. Where a matter is complex or involves multiple data subjects, jl991 will notify you if an extension of the response period is required.
Data Protection Officer
[email protected]
Live Support
Available 24/7 on jl991.cam
If you are not satisfied with jl991's response to a privacy complaint, you may lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. jl991 is committed to cooperating fully with NPC investigations.
How jl991 Protects Your Data — Key Commitments
Six things every jl991 player should know about how their personal information is handled on the platform.
No Data Sales
jl991 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes — ever. Data shared with third parties is limited to what is strictly necessary for service delivery and regulatory compliance.
256-Bit SSL Encryption
All data transmitted between your device and jl991's servers — including login credentials, payment details, and personal information — is protected by 256-bit SSL/TLS encryption, the same standard used by Philippine banks for online banking.
DPA 2012 Compliance
jl991 processes Filipino player data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the implementing regulations of the National Privacy Commission. Your rights under the DPA are fully recognized and respected.
Defined Retention Periods
jl991 does not hold your personal data indefinitely. Defined retention schedules apply to every category of data — typically five years for financial and identity records in line with AML requirements — after which data is securely deleted or anonymized.
Your Rights Are Real
Access, rectification, erasure, portability, restriction, and objection rights are available to all jl991 players. Requests are acknowledged within 72 hours and resolved within 30 days. Contact [email protected] to exercise any data right.
Marketing Opt-Out Anytime
Promotional communications from jl991 are only sent where you have given explicit consent. You can withdraw consent and opt out of marketing at any time through your jl991 account settings or by contacting support — with immediate effect on future messages.